How can I contact Kolena support?
On Kolena you will see a “Support” button in the top-right corner of the screen. Clicking this button will open a chat window where you can ask questions and report issues. Our support team is available during business hours to assist you.How can I see the status of Kolena services?
Kolena maintains a status page where you can see the current status of our services, as well as any past incidents and maintenance events. Click “Subscribe to updates” on the status page to receive notifications about incidents and maintenance events via email. In the event that an outage occurs and it is not reported on the status page, an incident can be reported by either:- Visiting our status page and click “Report a problem” to submit a report.
- Directly contacting our incident response line at [email protected].