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Key Benefits

  • Lower Costs: Replace work being offshored with cheaper, faster solutions that don’t compromise on quality
  • Reduce Manual Corrections: Use state of the art AI to automate QC, data entry and other tedious tasks with high quality results
  • Keep Your Data OnShore: Have AI execute tasks you offshore to keep your data secure and in the country

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Use Cases

Kolena’s no-code agents platform adapts to a wide range of property management operations. Here are just a few ways your team can benefit:

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Applicant Screening

  • Automate due diligence and completeness checks on rental applications with easy to set up custom automations
  • Intelligently screen for custom criteria like credit scores, background checks, and employment history
  • Use vision capabilities to verify inclusion of identification documents or read scanned documents
  • Use web search as part of applicant due diligence

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Affordable Housing Compliance

  • Automate screening for eligibility criteria across any jurisdiction
  • Surface inconsistencies in income reporting or missing information
  • Free your analysts to review the most complicated cases; automate the tedius tasks away
  • Produce dashboards and reports for compliance tracking and follow-ups to on-site staff

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Data Entry (Utility Bills, Invoices)

  • Convert PDF, documents, and scans into structured data for your databases or BI applications
  • Stop wasting time with manual data entry, outdated OCR techniques, and outsourcing turn-around times
  • No training data or document templates required

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Maintenance Quality Control

  • Verify the completeness of repairs and maintenance by comparing work orders to photos of completed work
  • Enable contractors to submit work via email, then auto-forward to a Kolena agent for analysis

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Support Call Triage and Classification

  • Transcribe and triage audio and email conversations to automate quality control for your customer support process
  • Create dashboards to surface common patterns and requests

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Tenant Turn

  • Scan thousands of photos to classify rental unit quality
  • Upload checklists to screen photos for required maintenance and repairs
  • Create summary reports for each unit and send them to an email inbox or cloud storage

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Automating Property Management Workflows in 4 Steps

  1. Create An Agent
    • Define the task you wish to automate
  2. Review Task Accuracy
    • Use a user-friendly interface to ensure your task is executing with high accuracy
    • Identify edge cases as we help you refine your instructions
  3. Connect To Your Data
    • Select a source for your agent to automatically run its analysis on new documents
    • Save reports or documents as output, or connect to downstream systems like a database or BI tool
  4. Let AI Agents Do the Heavy Lifting
    • No coding required. Set up a “Lease Check” or “Maintenance Review” Agent, and Kolena will parse, analyze, and extract the information you care about.

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Why You Can Trust Kolena

  • Transparent AI Decisions: All automations include citations to source documents, reasoning to justify the response, and confidence scores
  • Continuous Improvement: Teach your agent as you would a junior employee. Provide feedback to your agent to refine its approach, ensuring better performance over time
  • Enterprise-Grade Security: Data encryption, audit trails, and strict access controls align with your organization’s compliance requirements
  • Built to Scale: Whether you manage ten units or ten thousand, Kolena handles growing document volumes seamlessly

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Take the Next Step

Ready to streamline your processes, keep residents happier, and reduce manual overhead? Let Kolena handle the details, so you can focus on growing your real estate portfolio.

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