AI Agents for Property Management

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Key Benefits

• Lower Costs: Replace work being offshored with cheaper, faster solutions that don’t compromise on quality
• Reduce Manual Corrections: Use state of the art AI to automate QC, data entry and other tedious tasks with high quality results
• Keep Your Data OnShore: Have AI execute tasks you offshore to keep your data secure and in the country

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Use Cases

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Applicant Screening

• Automate due diligence and completeness checks on rental applications with easy to set up custom automations
• Intelligently screen for custom criteria like credit scores, background checks, and employment history
• Use vision capabilities to verify inclusion of identification documents or read scanned documents
• Use web search as part of applicant due diligence

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Affordable Housing Compliance

• Automate screening for eligibility criteria across any jurisdiction
• Surface inconsistencies in income reporting or missing information
• Free your analysts to review the most complicated cases; automate the tedius tasks away
• Produce dashboards and reports for compliance tracking and follow-ups to on-site staff

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Data Entry (Utility Bills, Invoices)

• Convert PDF, documents, and scans into structured data for your databases or BI applications
• Stop wasting time with manual data entry, outdated OCR techniques, and outsourcing turn-around times
• No training data or document templates required

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Maintenance Quality Control

• Verify the completeness of repairs and maintenance by comparing work orders to photos of completed work
• Enable contractors to submit work via email, then auto-forward to a Kolena agent for analysis

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Support Call Triage and Classification

• Transcribe and triage audio and email conversations to automate quality control for your customer support process
• Create dashboards to surface common patterns and requests

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Tenant Turn

• Scan thousands of photos to classify rental unit quality
• Upload checklists to screen photos for required maintenance and repairs
• Create summary reports for each unit and send them to an email inbox or cloud storage

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Automating Property Management Workflows in 4 Steps

1. Create An Agent
   • Define the task you wish to automate
2. Review Task Accuracy
   • Use a user-friendly interface to ensure your task is executing with high accuracy
   • Identify edge cases as we help you refine your instructions
3. Connect To Your Data
   • Select a source for your agent to automatically run its analysis on new documents
   • Save reports or documents as output, or connect to downstream systems like a database or BI tool
4. Let AI Agents Do the Heavy Lifting
   • No coding required. Set up a “Lease Check” or “Maintenance Review” Agent, and Kolena will parse, analyze, and extract the information you care about.

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Why You Can Trust Kolena

• Transparent AI Decisions: All automations include citations to source documents, reasoning to justify the response, and confidence scores
• Continuous Improvement: Teach your agent as you would a junior employee. Provide feedback to your agent to refine its approach, ensuring better performance over time
• Enterprise-Grade Security: Data encryption, audit trails, and strict access controls align with your organization’s compliance requirements
• Built to Scale: Whether you manage ten units or ten thousand, Kolena handles growing document volumes seamlessly

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Take the Next Step