This is available on the Enterprise Plan. Contact Kolena if you’re not on an Enterprise plan but would like to try this feature.
- Restricting access to a true “read-only” role.
- Allowing administrative users the ability to manage billing without being able to modify Agents.
Defining Custom Roles
Custom Roles can be defined from your Organization page. Click “Add Custom Role” and then provide a name for the Role and select all actions which the Role will be allowed to perform.
Available Actions
The following actions can be assigned to Custom Roles:Assigning Custom Roles
Custom Roles can be assigned in all the same places as the defaultviewer, editor, admin Roles.
Custom Roles can be assigned to individual Users or to Teams.
Assignments can happen at the Organization level from the Users tab or within individual Workspaces.
If your Organization contains multiple Workspaces, any Custom Role which implements an
Organization scoped action must be assigned at the Organization level to a User or Team.Example: Suppose you have a Custom Role named Security Auditor which contains the View Access Logs action (Organization scope) and the View Agent action (Workspace scope).
You should assign this role in two places:- To Users or Teams from the Organization Users/Teams tab and
- To the same Users or Teams from each Workspace’s Roles tab.
